Common Problems

The most common reason for a tax bill to be issued for a vehicle that is no longer on the road is failure of the owner to return plates to the Registry of Motor Vehicles.  If a vehicle no longer on the road retains the plate registration, the bill may not be abated until it is sold or junked and the plate is returned to the Registry of Motor Vehicles.

The most common reason for a tax bill to be issued to a former place of residence is the failure to notify the Registry of Motor Vehicles of the address change or the new place of garaging.

Please note:  Failure to receive the bill does not negate the bill, you will be held responsible for all interest and charges if the bill is not paid by the due date.  Additionally, the Town of Sturbridge does not accept partial payments of an excise bill.

Questions concerning tax payments should be addressed to the Collector at (508) 347-2509.  Questions concerning abatements should be directed to the Assessor’s office at (508) 347-2503.

For additional information regarding motor vehicle excise please click here.