Administrative Services Division

Administrative Services Division
Lieutenant Joseph D. Lombardi
Division Commander

Email
508-347-2525 ext 335

Organizational Chart

Responsibilities of the Administrative Services Division:

Professional Standards - Internal Affairs
Accreditation
Policy and Procedure Maintenance
Emergency Communications Unit
Fiscal Management
Staff Inspections
Records
CJIS/NCIC Compliance
Crime Analysis

Internal Affairs Unit
The Internal Affairs Unit, which is part of the Professional Standards Division, investigates citizen complaints and administrative rule violations alleged against police personnel and reports the results of such investigations to the Chief of Police. 

Accreditation
The Sturbridge Police Department is a member of the Massachusetts Police Accreditation Commission (MPAC). MPAC provides credentialing services for law enforcement agencies across Massachusetts. MPAC is a proven modern management model; once implemented, it presents the CEO, on a continual basis, with a blueprint that promotes the efficient use of resources and improves service delivery, regardless of the size, geographic location, or functional responsibilities of the agency.
 
Staff Inspections Unit
The inspector serves to provide the Chief of Police with information in departmental efficiency and effectiveness; conducts on-going inspections and audits of departmental functions, equipment, policies, procedures and personnel.

Emergency Communications Unit
The Sturbridge Police Department houses and maintaines it's own E-911 dispatch center. The center is staffed with four full-time and 4 part-time dispatchers. In 2012 the dispatch center generated more than 30,000 calls for service. The center is also compliant with all Emergency Medical Dispatching protocols which is now mandated by the State of Massachusetts 911 Department. To learn more about the Communications Unit click here...